People who work in commercial buildings naturally have some idea how many systems are working together at any one time to make the building operate.
There's the key-card system that gives access to approved individuals during off-peak hours. And the elevators of course. There are the thermostats that someone is in charge of in each tenant space. Also the lights, either always shining brightly or clicking off and on as spaces are occupied. Then there are all the parts and pieces hiding within the walls, in the basement and on the rooftops that make all those public-facing elements work reliably.
The funny thing is, for most people in a building, its essential role is to fade into the background, to just work. If you're aware of your building systems, it's likely because something is going wrong. You're too hot or too cold. One of three elevators is out of order or your key-card won't scan. Those are all symptoms of larger problems with the building's operations. If you're the building owner or property manager, the symptoms you feel are likely tied to increased operating costs resulting in decreased net operating income (NOI).
A Master Systems Integrator is the organization that enables all those technical systems, with all of their disparate parts and pieces to work cohesively in the first place and to continue working as designed throughout the lifespan of the building.
Why do connected systems matter?
It's true that buildings were operating fine before Master Systems Integrators came on the scene (though it could be argued that smart buildings today that utilize the expertise of MSIs are much more pleasant to be inside of). MSIs weren't established to just be one more sub-contractor on the job site.
As building controls evolved from pneumatics to direct digital (DDC), the potential for connected systems expanded greatly. Now, the hundreds of devices that make up the HVAC control system each have the ability to connect to the internet and collect data. Building operators are presented with many more choices that expand their capabilities by freeing them from proprietary systems and costly overhauls.
Having a Master Systems Integrator involved in the building helps building operators navigate these new choices. MSIs also offer more precise ways to manage, monitor and maintain all systems over the long term, primarily with data.
Connected systems enable data collection, storage and analysis across multiple systems and over long periods of time. This data informs strategies for energy savings, system updates or other cost-saving efforts in a way that simply wasn't possible before MSIs started integrating systems.
We think our experience checks all the boxes for what a Master Systems Integrator should bring to your building. We grew out of a controls company so we're deeply familiar with everything that makes your building run. We've been leading the industry in adopting new technologies that truly enable smart buildings across the country. And we're invested in IT expertise because we see convergence as the path forward for buildings to realize the benefits of the IoT.
Clint Bradford writes about problems encountered and solutions delivered during our smart building project process.